This privacy notice explains how Frame & Focus Studio handles personal data for website inquiries, event photography planning, and related service delivery. It applies to visitors and clients who use our website or contact channels in Switzerland.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
When you contact Frame & Focus Studio, we may process your name, email address, phone number if you provide it, your inquiry message, shoot requirements, and preferred date and session details. We also process limited technical data such as server request metadata and browser and device information to keep the website working and secure.
We receive personal data when you submit a contact form, send an email, call us, or take part in a planning call. Some technical data is generated automatically when you visit the website or use the form, and some details are created during the booking and delivery process.
The website may use session cookies or similar tools that support essential site operation and remember privacy choices. Based on our current setup, we do not confirm analytics cookies or marketing cookies as active.
We use only essential cookies and cookies that remember privacy preferences. You can manage cookies through your browser settings and, where available, through the site’s preference controls. We do not state that analytics or advertising cookies are in use.
We use personal data to answer inquiries, review event details, prepare a coverage plan and quote, confirm booking and access arrangements, carry out photography services, curate and edit images, deliver private galleries, maintain website security, and handle technical administration. We do not state any use beyond these operational purposes.
We may use limited third-party support for website operation, technical delivery, or administrative handling. Where that happens, the recipient is expected to process data only for the assigned purpose and under appropriate confidentiality and security obligations.
We may share personal data with public authorities or other parties when we are required to do so by law, when it is needed to protect our rights or systems, or when disclosure is necessary to complete a service you asked for. We do not describe any broader sharing practice than this.
You may ask whether we hold personal data about you, request a copy, ask for correction, or object to certain processing where the law allows it. If a request cannot be fully granted, we will explain the reason in plain terms.
To make a privacy request, use the contact details in this notice and describe what you want us to do. We may ask for additional information to confirm your identity and to locate the relevant records. We aim to respond within the time required by applicable law.
Inquiry records are kept while we are handling the request and for a practical period after that in case we need to follow up, document the booking, or meet legal, accounting, or security obligations. When data is no longer needed, we delete it or anonymize it where that is appropriate.
If we make material changes, we will update this page and may use a reasonable notice method when the change affects how personal data is handled. The version shown here is the one that applies from the date it is posted.
